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Superior Admin Staffing Services Striving for service and success beyond the expectations for placement of admin staffing

Charlene Gorzela, CEOIn 1991, Charlene Gorzela acquired Mack & Associates, Ltd. and began cultivating her vision of an ideal Direct-Hire & Flexible staffing firm. Mack has overcome some of the most difficult times in the industry, and grown to over ten times its original size. We’ve built a solid foundation based on the understanding that the strength and energy that keeps America’s business running smoothly and successfully is dependable, qualified individuals. All the while never losing sight of a common theme…a sincere desire to help and create results for our corporate clients, candidate clients and Mack team clients!


Konvalia Schroeder, President Konvalia Greco joined Mack & Associates in 1995, after working for a National Staffing Firm specializing in Temporary Placement in the Phoenix market. When Konvalia came to Mack, she yearned for a staffing firm that could deliver superior service to each individual client, while providing the highest quality candidate. On the national level, it was very easy to deliver volume, but the quality was always lacking. She was determined to change that and knew that it was possible. When she met Charlene Gorzela, the CEO of Mack, she knew that together, they could build an organization that would be different than any other staffing firm. Mack’s boutique style of staffing allowed for results unique to each company. Throughout her tenure, Konvalia helped build our Direct-Hire and Temporary departments with always the same goal in mind, superior service, superior candidates. Her work philosophy is driven by her work ethic. “The success of our organization is driven by a team of recruiters that are smart, driven and have the strongest work ethics in the industry. They want to deliver results with integrity and professionalism. I am constantly being told how professional our staff is and how they will go over the call of duty for their clients and candidates. It strikes me as odd that clients and candidates mention this as if they rarely experience it. Apparently, great service is not common. This is not just a 9 to 5 job for our recruiters, this is their career and when you have a staff that loves what they do, they will deliver superior results. We want every employer and every candidate to know we will do whatever it takes to achieve success and help partner with them beyond just making placements. We want to be a part of the overall success of their careers and organizations.”

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p.312.368.0677 f.312.368.1868  |  100 North LaSalle Street Suite 2110 Chicago, Illinois 60602