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Mack & Associates Unique Services Great benefits for employers

Service Guarantee
Benefits Direct-Hire, Temp-to-Hire and Flexible Staffing

In the Direct-Hire Division we guarantee the placement of a candidate for a 30 day period, effective on the starting date of employment. If the candidate leaves or is terminated within this timeframe, we will refill the position at no charge.

In the Flexible Division if the client company is not satisfied with the performance or conduct of a flexible employee that Mack & Associates, Ltd. has provided, please contact the flexible division within the first two (2) hours. Mack will replace the original flexible employee with a back up to complete the assignment. The Client Company will not be billed for the first two (2) hours the original flexible employee was on the assignment.

Benefits

  • Dedicated staffing consultants
  • Pinpoint recruiting
  • Verification of Education, Verification of Employment, Professional References and Computer Software Testing
  • Ongoing performance measurement regarding candidates and consultants
  • Accrued Holiday and Vacation Pay
  • Extended call hours, 7:30 a.m. - 6:00 p.m. and 24 hour cell phone availability 7 days a week (312.520.9188)


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Quality Assurance
Benefits Direct-Hire, Temp-to-Hire and Flexible Staffing

Mack & Associates, Ltd. has established an excellent reputation for the staffing services it provides. To demonstrate our on-going search for excellence, performance reviews are conducted at the completion of each flexible assignment or at the end of each week of a long-term assignment. Management reviews each survey to ensure that clients are receiving the highest quality of care and that the flexible employees are properly matched with each job assignment.

Benefits

  • Ensures clients are receiving the highest quality of care
  • Ensures candidates are properly matched with each job assignment

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Client Orientation
Benefits Direct-Hire, Temp-to-Hire and Flexible Staffing

The candidates that Mack & Associates, Ltd. represents are subject to a thorough interview both on the telephone and in person. The process begins with an initial telephone call that briefly identifies the potential candidate’s current job position and duties, what direction they would like their career to go and the salary desired. This determines if the candidate is in our target market. If the consultant feels that the candidate would be a great match with our client companies, he/she is scheduled for an interview. A one-on-one interview then takes place to delve even deeper into the aforementioned issues and is introduced to all Mack consultants. It is the thorough attention that makes us so successful in meeting the needs of our clients and candidates.

Benefits

  • No pre-screening necessary for the client
  • Increases the effectiveness of recruiting and hiring process
  • Presented with candidates that fit the client’s specific needs
  • Presented with candidates that fit the client’s culture

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Education/Employment Verification
Benefits Direct-Hire, Temp-to-Hire and Flexible Staffing

It is the company’s business policy to verify employment history as well as educational achievement on all of Mack’s Direct-Hire and Flexible candidates. A verification of employment confirms employment dates, title, reason(s) for leaving and rehire eligibility while that of education confirms degree and date of graduation. Mack will forward all employment verifications we conduct and the most recent education verification before any candidate is referred to a client company.

Benefits

  • Confirms stated employment
  • Verifies degree

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Professional References
Benefits Direct-Hire, Temp-to-Hire and Flexible Staffing

A professional reference pinpoints the candidate's dependability, strengths, weaknesses, work ethic, responsibilities, skills, etc. It is Mack’s goal to provide a minimum of two professional references before any candidate is referred to a client company.

Benefits

  • Assured a proven performer
  • Verifies past employment and job responsibilities to ensure a proper match

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Background Checks
Benefits Direct-Hire, Temp-to-Hire and Flexible Staffing

The criminal background check includes a Social Security Trace, County Criminal & Misdemeanor – All Lived & Worked in the past 7 years, Multi-Jurisdictional National Search with County Verification, and National Sex Offender Registry. If an individual has any aliases used in the past seven years there will be a $20 charge per Alias.

Drug/Alcohol Screening
Benefits Direct-Hire, Temp-to-Hire and Temporary Staffing

Upon the client’s request, Mack & Associates, Ltd. will provide drug/alcohol screening for a nominal fee. We will utilize two screening methods depending on the amount of time available before the assignment start date.

Candidate Evaluation
Benefits Direct-Hire, Temp-to-Hire and Temporary Staffing

Candidates are skill tested in our office on IBM office software using “Provelt Software”. Testing includes the following software: MSOffice (Word, Excel, PowerPoint, Access), WordPerfect, Lotus, Windows, Internet and more. Other tests include Business English, Grammar and Math comprehension. Candidates are encouraged to utilize the tutorials available on the above-mentioned software at no charge.

Benefits

  • Test scores available immediately
  • Candidates can improve current skills or learn new programs

Candidate Insurance
Benefits Temp-to-Hire and Temporary Staffing

Candidates employed by Mack & Associates, Ltd. are insured with premiums paid by Mack. A copy of the Liability Insurance Certificate is available upon request.

Benefits

  • Errors and omissions and professional liability

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p.312.368.0677 f.312.368.1868  |  100 North LaSalle Street Suite 2110 Chicago, Illinois 60602