Office Assistant

Location: Chicago, IL
Position: Administration
Position: Temporary
Salary: up to
$15/hour
Job Description

A large civic organization is seeking a customer-service driven Office Assistant to add to their team in a temporary capacity. The Office Assistant will complete data entry needs, field and route incoming calls to the appropriate party as well as assist customers with any inquiries. This is a great opportunity for a self-motivated individual who is civically-minded and thrives in a fast-paced environment. This assignment is 40 hours/week for six consecutive weeks and the compensation is $15/hour.

 

Responsibilities of the Office Assistant:

  • Assist with both internal and external customers in a professional manner via telephone
  • Field and route multiple phone lines and direct callers to appropriate department
  • Maintain up-to-date knowledge of website to assist callers with concerns
  • Troubleshoot basic telephone hardware and line issues
  • Assist other departments with troubleshooting and tech inquiries
  • Assist with testing and management of cellphones
  • Additional duties as requested by Department Manager/Supervisor
Job Requirements

Requirements of the Office Assistant:

  • Proficiency in Microsoft Office, particularly Excel and Outlook
  • Excellent verbal and written communication skills
  • Working knowledge of telephone systems and/or switchboards
  • Strong customer service skills
  • Ability to multi-task in a fast-paced environment

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